Terms and Conditions

Terms & Conditions

PARTICIPATION AGREEMENT

Sports activities have an inherent risk of injury and although Active Sports Group will endeavour to minimize any risk, accidents may still happen. I confirm that I am aware of the element of risk involved and that I/my child will abide by the safety rules and codes of conduct at all times. I can confirm that I/my child is physically fit and healthy to participate, and should a change in circumstances occur, The Active Sports Group will be informed in writing. I agree to notify Active Sports Group of any and all medical information and will send my child with all necessary medication. I accept that if my child does not have their medication on them, they may not be permitted to participate. Any Safeguarding concerns should be raised by email to Jessica on welfare@activesportsgroup.org.uk.

MEMBERSHIP AGREEMENT

I agree that if I/my child decide to leave the club and terminate the membership that I will not be eligible for a refund.

TRAINING CAMPS

I agree that if I/my child is unable to attend a camp for any reason once booked, a refund will not be provided by ASG.

I agree that I will provide my child with the necessary food, water and appropriate clothing. I also agree not to pack any nut products in my child's lunch in case of allergy.

Late Fee Payments

I agree that if my booking is not complete with payment before my child attends the club, I will be charged a £5 late fee per session.

I understand that if my child has not been booked onto the club prior to it starting, they may not be permitting to join in and are not guaranteed a space afterwards.

ASG CHILDREN'S CODE OF CONDUCT

· Bring a drink to every session - to be left in changing room if necessary.
· All Jewellery must be removed.
· Hair must to be tied up.
· Appropriate clothing to be worn at all times- leggings/shorts and a ASG top or a Leotard.
- NO SOCKS OR TIGHTS TO BE WORN at any times unless medically needed.
· Belongings to be left in a tidy pile in changing room or changing area in hall.
· Wait sensibly until gymnast has been collected.
· Children are not permitted to go to the toilet or water fountain by themselves, they must go with a partner.
Children must wear shoes when going to the bathroom or using the water fountain.
Coaches must always ask before going to the toilet.
· No running in the class unless instructed to do so.
· All Mobile phones to be left in the allocated box located in the gym.
· Follow instructions and listening to coaches at all times.
· Show respect towards other children and all coaches, failure to do so will result in being collected by your parent. -
Repetitive poor behaviour may result in being asked to leave the club.
· All injuries/accidents/incidents that occur during the club must be reported to your coach, so the appropriate actions can be taken and accident forms can be filled out.
Any discipline matters or concerns should be discussed with the children's coach or alternatively with the Manager at a mutually convenient time.

ASG PARENTS CODE OF CONDUCT

Encourage your child to support others and role model good sportsmanship.
· Encourage your child to treat others with respect.
· No food is to be eaten in the Gym.
· Please do not enter the gym during the session. If you need to get a message to your child ask the member of staff in the office and they will ensure that your child is advised.
· If you are experiencing financial difficulties in paying your fee’s please contact us on info@activesportsgroup.org.uk or on 01322 787 050/07595438860
· Your child’s belongings should be left in the changing area in a neat and tidy pile.
· Photography is not permitted at any time.
· Any queries will need to be addressed with a manager at an agreed booked appointment slot.
· Please call if your child will be absent or late on 01322787050 / 07595438860
· Children must be collected on time. We are unable to let children leave the building without a suitable adult / parent collecting them. In order to safeguard our gymnasts we are required to contact the Local Authority if your child is either, collected late regularly, or, more than 20 minutes late.
· If collecting your child late becomes a regular occurrence then you will be charged a late fee of £5 per 10 minutes.
· It is not acceptable to be abusive or rude to any member of staff at anytime. This will result in immediate cancellation of your child’s gymnastic membership.
Failure to Follow the Code of Conduct will result in your child’s membership becoming invalid.

COMPLAINTS PROCEDURE

ASG Community Gymnastics Club require that all members follow British Gymnastics regulations and the Club Codes of Conduct and Policies.

The Club will take a fair and consistent approach to the handling of complaints. Every effort will be made to resolve complaints to the satisfaction of all parties concerned.

Complaints are aimed to be resolved within a reasonable timescale. We aim to provide a fair investigation and resolution process.

ASG COMMUNITY GYMNASTICS CLUB PROCEDURE

As a club, we reserve the right to cancel the membership of any members at our discretion without reason or notice.

We reserve the right to refuse entry to the building at our discretion without reason or notice.

All coaching and gymnast related complaints or concerns should initially be discussed with the Head Coach or Coach in charge.

All formal complaints should be directed in writing to the Trustees, who will review the complaint with the Head Coach and Welfare Officer, and identify a Lead Officer who will be responsible for investigating the complaint.

THE COMPLAINT WILL BE:

· Acknowledged, and a standard acknowledgement email should be sent with a copy of this complaints procedure.

· Reviewed.

· Investigated by a Lead Officer.

· Resolve.

· An email will be sent to gain feedback on how your complaint is dealt with.

The parties involved with or subject to the complaint will be notified of the complaint.

In the case of a welfare complaint or serious breach of conduct the matter may be referred directly to British Gymnastics and / or other statutory bodies.

Complaints will be handled in confidence, but in order to make a thorough investigation it may be necessary to share on a ‘need to know’ basis to the appropriate people.

Investigation may involve discussion with relevant parties, as appropriate, to achieve a fair resolution. However, sometimes the nature of a complaint may mean that it will take some time to investigate.

After investigation the Committee may consider any of the following actions:

· Dismiss the complaint as unfounded and take no further action.

· Determine that formal disciplinary action must be taken without delay.

· Refer the matter to another organisation for review.

· Request another person or organisation to resolve the matter.

· Review the club policies, procedures or codes of conduct.

· Review the club operation or management.

· Impose sanctions as deemed appropriate.

The Lead Officer will advise the complainant and all relevant parties in writing of any action to be taken. The Club will record all complaint information and resolutions.

ANTI-BULLYING POLICY

It is our aim to provide all members with a happy and safe environment. We hope to help all our gymnasts achieve their potential by giving constructive and positive feedback. We aim for all of our participants to work as a team and support each other so that all participants are made to feel good about themselves and achievements.

There are different sorts of bullying, but the three main types are:

· Physical; hitting, kicking, taking or hiding belongings etc.

· Verbal; name calling, teasing, insulting, writing unkind notes etc.

· Emotional; being unfriendly, excluding, tormenting, spreading rumors etc.

Bullying will not be tolerated in our club; it undermines the confidence, self-esteem and happiness of the victim. We take Bullying very seriously and in cases where bullying continues after warnings and sanctions, the bully will be asked to leave our club.

Any concerns regarding bullying can be reported to our Welfare Officer or communicated to your coach. The matter will be passed on to the appropriate person and concerns will be dealt with immediately. We will listen to ‘both sides’ in private and record the information. The information will be passed on to both parents/carers and we will involve the parents and children in deciding the outcome and any sanctions which may need to take place to ensure the bully changes their behaviour.

ACCIDENT PROCEDURE

In the event of an accident occurring injury to a gymnast the following procedure will be followed:

· The gymnast’s coach will assess the situation for the risk of further danger or injury. The coach will listen to what the child is saying.
· If the injury is minor the coach will stop the other group members and sit them down. The gymnasts coach will deal with the injured persons and take the appropriate action.
· If the injury is serious the gymnasts coach will stop the other group members, and move them away from the scene to work with another coach. The Head Coach & First Aider will be called over to assess the accident and what action to take next.
· The child will not be moved if there are any suspected major injuries and the Head Coach will call the emergency medics. The Head Coach will then arrange for the injured child’s parents/carer to be contacted whilst the gymnast’s coach remains with the child providing reassurance until the paramedics arrive.
· If the gymnast can be moved safely the Head Coach or First Aider will help the child sit comfortably in the main office while the Head Coach telephones the child’s parents/carers and medics if necessary.
· An accident report form will be completed by the gymnast’s coach as soon as possible and this will need to be signed by the Parent/Carer of the injured persons ASAP.
· After a serious injury the Club Secretary will follow up later with a telephone call to parent/carer and update the accident report.

In the event of a medical emergency occurring to an adult the assessment process will be the same. The Gymnasts coach will stay with the injured party along with the First Aider. The Head Coach will call for emergency services and telephone injured person’s emergency contact. The other Gymnasts in the group will be sent to other coaches.

EVACUATION PROCEDURE

If ever there was an event where the premises required evacuating then the procedure below has been put in place to be followed:

· Each school venue may have slight variations on their evacuation procedures which the coach will discuss with the school before clubs begin.
The coach in charge of the session will gain the attention of the children and instruct to stop what they are doing.
· Children will be instructed to stay calm, to walk and to follow their coach to the nearest Fire Exit, leaving their belongings in the building, where they will be led to the Assembly Point.
· Parents/Guardians will be instructed to remain calm and to walk to the Assembly Point using the nearest Fire Exit, leaving their belongings in the building.
· If evacuation is needed when children are in their groups it is the responsibility of the group coach/es to ensure that all their children are led to safety.
· If evacuation is needed during whole class activities all coaches will assist the Head Coach to lead the gymnasts to safety.
· The Lead Coach will leave the building last making a quick check of the toilets and changing rooms and ensuring the building is secure during the evacuation process. The Head coach will take the class register and mobile phone. They will then join the rest of the group at the Assembly point.
· At the Assembly Point the gymnasts present will be checked against the class register. The emergency services are called.
· All coaches will reassure gymnasts whilst phone calls are made to parents arranging the collection of their children.
· Nobody is to enter the building until informed by the Emergency services that it is safe to do so.
· A written record of the event will be made in the Club’s Incident Book as soon as possible.

Viewing Gallery Code of Conduct:

No photography or videography is permitted under any circumstances. Any parents found doing so will be asked to leave the premises immediately and will not be allowed back.
Everyone using the gallery will act as a positive role model for the children and will encourage good sportsmanship by showing respect and courtesy, and by demonstrating positive support for all gymnasts, coaches and parents/carers at every session.
The use of violence, verbal abuse and vilification towards staff and each other is strictly prohibited.
Anyone arriving at the venue intoxicated or found to be consuming alcohol on the premises will be removed immediately and will not be permitted to return.